If you change your mind or are not happy with the product, no problem! We happily take back any unwanted item but it must be in its original condition and undamaged packaging.

Please contact us by email at info@nordicelements.com within 7 days from the date you receive the goods in order to receive a refund or an exchange. Please include your order number and name.

Please note that we cannot offer refunds after these 7 days. We will provide you with return details once the return request has been authorised.

You will be responsible until received by us so please ensure they are packaged safely and dispatched by recorded delivery.

Please ensure the items are packaged safely and dispatched by tracked delivery as we cannot be held responsible for any items that go astray or get damaged during shipping. Delivery costs are not refunded on returned or exchanged items.

Nordic Elements

38 Main St, Blackrock, Dublin

A94 H244